Technical support

We specialize in developing solutions with an Arabic character that is truly bilingual and based on the latest technologies and development tools produced today.

Field technical support visits iWorks has developed a special system that allows the customer to know the submitted maintenance requests, the status of the request and the steps taken, in addition to the customer knowing the closure of the maintenance file, and all of this is notified to the customer through our text messaging system

A technical support system integrated with the iWorks program for maintenance services via the Internet and a telephone technical support system

Our solutions are developed locally in the company's laboratories, which provide software solutions at a global level of quality and adhere to their local characteristics at the same time. Our services include:

After-sales service

in the past, Business reputation is built on honesty, honesty and quality services. Now, in addition to these values, it is also based on technology. The past few years have witnessed rapid developments in information technology, Technology in today’s world is pushing companies to be more efficient, It enables them to reduce costs in addition to raising the profit margin. Companies that seek to maintain their competitive advantages in the markets need to use technology effectively in the operation of their business operations.

download list

Download the TeamViewer plugin to access remote technical support engineers
Download the AnyDesk plugin to access technical support engineers remotely